Delivero Logistics

Sticky Header with Hover Effects

Frequently Asked Questions (FAQs)

Find answers to all your auto transport questions in our FAQ. Explore our dependable, insured, and punctual car shipping services. Learn how we guarantee safe delivery, transparent pricing, and outstanding customer support. Get all the details you need to confidently ship your vehicle.
What is the cost to ship a car?
Car shipping costs depend on several factors, including distance, vehicle size and type, the chosen transport method (open or enclosed), and the season. Reach out to us for a customized quote tailored to your needs.
The duration for shipping a car varies based on the distance and route, usually taking anywhere from a few days to a couple of weeks. You’ll receive an estimated delivery timeframe when you make your booking.
Absolutely, your vehicle is fully insured throughout the transport. We provide comprehensive coverage to safeguard your car against any possible damage during shipping.
Although certain carriers may permit personal items inside the vehicle, it’s best to remove all belongings to minimize the risk of damage or theft. Please consult us for detailed guidelines.
We handle the transport of various vehicle types, including sedans, SUVs, trucks, motorcycles, luxury and classic cars, as well as oversized vehicles.
Open transport, the most popular and budget-friendly option, uses open trailers to move vehicles. Enclosed transport offers added protection by placing vehicles inside covered trailers—perfect for luxury, classic, or high-value cars.
Thoroughly clean your vehicle, take out all personal belongings, keep the fuel tank under a quarter full, disable any alarms, and take photos to document existing damage. We’ll give you full prep instructions once your booking is confirmed.
Yes, we provide hassle-free door-to-door service—picking up and delivering your vehicle right at your chosen locations for maximum convenience.
We provide a 24/7 online tracking system, enabling you to monitor your vehicle’s status at every stage of the shipping process, with regular progress updates.
In the rare event that your vehicle sustains damage during transport, please take photos to document the issue and inform the driver upon delivery. Then, promptly contact our customer service team to begin the insurance claim process.
We accept multiple payment options, such as credit cards, debit cards, bank transfers, and in some cases, cash on delivery—depending on the carrier.
Yes, discounts are available for shipping multiple vehicles as well as for military personnel. Please contact us for more information on eligibility and current offers.
We recommend booking your car shipment at least one to two weeks ahead to guarantee availability and get the best rates.
If you need to reschedule your shipping dates, please reach out to us promptly. We’ll do our best to accommodate your request and make the necessary adjustments.
Hazardous materials, illegal substances, and perishable goods are prohibited. Please contact us for a full list of restrictions and guidelines.
Yes, we transport non-running vehicles. Since special equipment might be needed, please inform us about your vehicle’s condition when making your booking.
Generally, you’ll need your vehicle registration, proof of insurance, and a valid ID. For international shipments, additional paperwork such as a bill of lading and customs documentation may also be necessary.
Although we aim to meet the estimated delivery dates, exact timing cannot be guaranteed due to factors such as weather, traffic, and route changes. We will keep you regularly updated on the status of your vehicle.
If you wish to cancel your shipment, please notify us promptly. Cancellation policies vary, and fees may apply depending on when the cancellation is made.
We provide dependable, fully insured, and professional auto transport services at competitive prices. With excellent customer support and a proven record of satisfied clients, our experienced team ensures your vehicle is transported safely and efficiently.