FAQ – Delivero Logistics

Frequently Asked Questions (FAQ)

Find answers to all your auto transport questions in our FAQ. Explore our dependable, insured, and punctual car shipping services. Learn how we guarantee safe delivery, transparent pricing, and outstanding customer support. Get all the details you need to confidently ship your vehicle.

What is the cost to ship a car?

Car shipping costs depend on several factors, including distance, vehicle size and type, the chosen transport method (open or enclosed), and the season. Reach out to us for a customized quote tailored to your needs.

What is the typical duration for car shipping?

The duration for shipping a car varies based on the distance and route, usually taking anywhere from a few days to a couple of weeks. You’ll receive an estimated delivery timeframe when you make your booking.

Does my vehicle have insurance coverage during transport?

Absolutely, your vehicle is fully insured throughout the transport. We provide comprehensive coverage to safeguard your car against any possible damage during shipping.

Am I allowed to transport personal belongings inside my vehicle?

Although certain carriers may permit personal items inside the vehicle, it’s best to remove all belongings to minimize the risk of damage or theft. Please consult us for detailed guidelines.

Which kinds of vehicles do you transport?

We handle the transport of various vehicle types, including sedans, SUVs, trucks, motorcycles, luxury and classic cars, as well as oversized vehicles.

How does open transport differ from enclosed transport?

Open transport, the most popular and budget-friendly option, uses open trailers to move vehicles. Enclosed transport offers added protection by placing vehicles inside covered trailers—perfect for luxury, classic, or high-value cars.

What steps should I take to prepare my vehicle for shipping?

Thoroughly clean your vehicle, take out all personal belongings, keep the fuel tank under a quarter full, disable any alarms, and take photos to document existing damage. We’ll give you full prep instructions once your booking is confirmed.

Is door-to-door service available?

Yes, we provide hassle-free door-to-door service—picking up and delivering your vehicle right at your chosen locations for maximum convenience.

What is the process for tracking my vehicle while it’s in transit?

We provide a 24/7 online tracking system, enabling you to monitor your vehicle’s status at every stage of the shipping process, with regular progress updates.

What steps should I take if my vehicle is damaged during shipping?

In the rare event that your vehicle sustains damage during transport, please take photos to document the issue and inform the driver upon delivery. Then, promptly contact our customer service team to begin the insurance claim process.

Which payment options are available?

We accept multiple payment options, such as credit cards, debit cards, bank transfers, and in some cases, cash on delivery—depending on the carrier.

Are there discounts available for shipping multiple vehicles or for military members?

Yes, discounts are available for shipping multiple vehicles as well as for military personnel. Please contact us for more information on eligibility and current offers.

How early should I schedule my car shipment?

We recommend booking your car shipment at least one to two weeks ahead to guarantee availability and get the best rates.

What should I do if I need to reschedule my shipping dates?

If you need to reschedule your shipping dates, please reach out to us promptly. We’ll do our best to accommodate your request and make the necessary adjustments.

Are there limitations on items allowed inside my vehicle during transport?

Hazardous materials, illegal substances, and perishable goods are prohibited. Please contact us for a full list of restrictions and guidelines.

Do you offer transportation services for non-operational vehicles?

Yes, we transport non-running vehicles. Since special equipment might be needed, please inform us about your vehicle’s condition when making your booking.

Which documents are required for shipping my car?

Generally, you’ll need your vehicle registration, proof of insurance, and a valid ID. For international shipments, additional paperwork such as a bill of lading and customs documentation may also be necessary.

Are delivery dates guaranteed?

Although we aim to meet the estimated delivery dates, exact timing cannot be guaranteed due to factors such as weather, traffic, and route changes. We will keep you regularly updated on the status of your vehicle.

What is the process if I need to cancel my shipment?

If you wish to cancel your shipment, please notify us promptly. Cancellation policies vary, and fees may apply depending on when the cancellation is made.

What makes your auto transport company the right choice?

We provide dependable, fully insured, and professional auto transport services at competitive prices. With excellent customer support and a proven record of satisfied clients, our experienced team ensures your vehicle is transported safely and efficiently.

Our Most Requested Car Transport Services

Open Auto Transport Services

Explore the advantages of our Open Carrier Auto Transport services — the most cost-effective solution for vehicle shipping. By utilizing open trailers that carry multiple vehicles per trip, we’re able to offer lower car shipping rates. As the global industry standard, open carrier transport is widely available and ideal for long-distance routes. Our open auto transport ensures faster scheduling and competitive car shipping quotes. Delivero Logistics makes this a fast, affordable, and reliable option for customers seeking top-tier open carrier service.

Enclosed Auto Transport

Our Enclosed Auto Transport service features hard-sided trailers equipped with advanced lift gate technology, ensuring your vehicle remains fully protected and never touches the ground. We also offer single-car enclosed transport, positioning us among the top enclosed car transport companies. This premium method is ideal for safely transporting classic, luxury, or custom-painted vehicles across states, eliminating any risk of damage during loading or unloading. Choose our enclosed transport service for unmatched protection and peace of mind—at competitive, budget-friendly rates.

Motorcycle Shipping Services

Delivero Logistics provides top-tier door-to-door motorcycle shipping services across the U.S. With over 16 years of specialized experience in motorcycle transport, we proudly stand among the leading moto movers in the industry. From scheduling pickup to coordinating secure transport, we handle every step of the cross-country motorcycle shipping process. Our cost-effective international shipping options also make us a trusted choice for online motorcycle dealers who ship nationwide.

Boat Transport
Services

Enjoy stress-free boat transportation with our trusted nationwide shipping service. Delivero Logistics offers secure, fully insured boat relocation along with the most competitive transport quotes available. We guarantee 100% on-time, door-to-door delivery for your maritime move, making us one of the top boat transport providers across the U.S. Whether you're moving a small vessel or a luxury yacht, count on us for safe, reliable, and affordable shipping. With expertise in navigating all terrains, we provide the most cost-effective solution for boat transport nationwide.

International Car Shipping

Need fast and reliable car delivery? Our international vehicle shipping service ensures your car arrives safely and on time. Delivero Logistics specializes in expedited overseas luxury car transport, offering efficient end-to-end handling and quick turnaround times. With competitive international car shipping rates, we provide dependable support for all your urgent luxury auto transport needs. Trust Delivero Logistics for affordable, secure, and swift classic car shipping to any destination worldwide.

Heavy Hauling
Services

Delivero Logistics specializes in heavy haul trucking and oversized load shipping, expertly managing the transport of large and heavy equipment. Our dedicated team efficiently coordinates tractor/trailer setups to move over-dimensional loads while staying within legal requirements. Recognized as one of the leading oversized load trucking companies in the nation, we offer cost-effective truck shipping solutions. With a streamlined and secure transport process that complies with all highway regulations, we handle every detail—including the necessary permits—so you can confidently rely on Delivero Logistics for safe and hassle-free oversized vehicle transportation.

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